Position: Dental Receptionist

Responsible for administering the day-to-day activities of the dental front desk and office, including but not limited to: maintenance of the records of patients, scheduling of patients, accounts receivable, and maintaining appearance and order of dental office. Additional duties include the following:

  • Administer day-to-day operations of dental office
  • Open and close dental office according to office protocol
  • Review the office for a neat, professional appearance and make necessary changes
  • Check the daily schedule for accuracy and post it in all treatment rooms
  • Answer and respond to telephone calls with professionalism
  • Ensure that HIPAA Notice of Privacy Practices Notice is on display
  • Ensure all COVID-19 related safety protocols are followed, including patient screening, disinfecting, and PPE requirements
  • Greet and welcome patients and visitors to the practice
  • Check in patients according to office protocol, verifying and updating patient information
  • Confirm the next day’s appointments according to protocol and patient preferences
  • Make follow-up appointments as needed
  • Gather and accurately record insurance information from patients
  • Record chart entries from phone or in-person conversations when appropriate
  • See that records are stored securely and handled in compliance with HIPAA privacy and security regulations
  • Assure that every patient’s HIPAA forms and consent forms are signed and up to date.
  • Accurately file patient information
  • Help to update patient records will up-to-date insurance information
  • Organize supporting materials for claim forms, such as radiographs or written narratives, as directed by doctor

Basic Qualifications

  • High school diploma or equivalent
  • Legible handwriting
  • Proficiency using MS Excel, MS Word, and e-mail

Interpersonal Skills & Abilities

  • Good interpersonal skills to maintain effective rapport with patients, dentists, other staff members and community
  • Effective verbal skills
  • Team player
  • Able to adapt to office policy improvements (office is constantly striving for improved customer care/service)
  • Customer service or patient relations experience
  • Quick response/accurate data entry
  • Able to communicate all concerns to the Practice Manager

To be at the top of our list, you will also have the following preferred qualifications:

  • Experience using the Eaglesoft software application for all scheduling and charting activities
  • Professional office experience

If this sounds like a perfect opportunity, we want to hear from you. Please send your resume and cover letter to info@wegrowsmiles.com right away or submit the contact form below.

Contact Form

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Growing Smiles LLC is an Equal Opportunity Employer.